Refund policy
We want you to be completely satisfied with your purchase.
If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.
To be eligible for a return, your item must be:
- Unused
- In its original condition
- With all original tags and packaging intact
To initiate a return, please contact our customer service team at steekee@icloud.com.
Once we receive your return, we'll inspect the item and process your refund or exchange as quickly as possible.
Please note:
- Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to our error.
- Refund Processing Time: Once we receive your return, it may take a few business days to process your refund.
- Exchanges: If you'd like to exchange an item, please contact our customer service team to arrange a return and a new order.