Frequently Asked Questions
Shipping
Products sourced from Korea, Shipped from Singapore.
We take pride in sourcing all our products directly from Korea to ensure authenticity and quality.
Every order ships from our Singapore warehouse, ensuring efficient, reliable delivery and secure packaging.
We aim to offer you the latest products and trends from this vibrant market, while ensuring fast and hassle-free delivery to your doorstep.
Delivery
Delivery Period:
Orders are typically processed within 7 working days after payment confirmation.
Shipping times vary depending on your location chosen during checkout. Estimated delivery times will be provided at the time of purchase.
Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
Return & Refund
Return & Refund Policy:
We understand that sometimes items may not meet your expectations. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery.
To be eligible for a return, the item must be unused and in the same condition that you received it, with all original tags and packaging intact.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Please note that return shipping costs are the responsibility of the customer, unless the return is due to our error.
Warranty
Warranty Infomation:
Our products only come with international warranty coverage, provided by the manufacturers.
Should you encounter any issues with your purchased item during the warranty period, please contact the manufacturer directly for assistance.
It's important to note that we do not offer additional warranty coverage beyond what is provided by the manufacturer.